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This is the set of technical requirements for accessing the LinguisTech Tool box. This document is intended for IT support people who might have to adjust network or personal firewalls.
 
There are three distinct things to which the student will need access:
 
  1. http://www.linguistech.ca/. This is a WIKI web site and help system. Students receive a login and password to this site. The site is also accessible by https, but we do not default to this.
  2. https://portal.linguistech.ca/. This site manages the virtual desktop/toolbox environment. Students receive a login and password to this web server. The server uses a certificate from GeoTrust/RapidSSL and should be present in all modern browsers. The student will be sent an application/rdp type file, with the  extension ".rdp". On Windows XP, Vista and 7, this will prompt Windows to start up a Remote Desktop session using mstsc.exe. Mac and Linux users will need an RDP client ("apt-get install rdesktop") and will need to know their connect string. The connect string is in the .rdp file sent. The student can also contact us for it. The connect string does not change over time.
  3. An outgoing RDP connection to gateway.gatineau.linguistech.ca. (IPv4: 132.213.238.242, also available as IPv6: 2001:470:1c:432::2 ). The port number will be between 10,000 and 20,000. This third item is the thing most commonly restricted by network or personal  firewalls. Traffic across the RDP connection is encrypted if the client    supports it. Gateway.gatineau.linguistech.ca is a connection broker, and it will select an available desktop server and connect the student to the right server.

 

Our data centre is located at the Université du Quebec en Outaouais.
Our network connectivity is provided by the University via the RISQ system and CANARIE. You should find that connectivity to us is via your Research and Education connection over CANARIE, rather than via your commercial Internet connectivity.
 
We would ask you to do a traceroute (mtr, tracert.exe) to gateway.gatineau.linguistech.ca from a computer in your student lab, and send the results to us, as this will help us to better understand the latency from you to us.